Privacy & Cookie Policy
Last updated: June 2026
1. Who We Are
Dundrum Coaches is a coach hire company based in Wicklow, Ireland. We operate this website to provide information about our services and to allow customers to request quotes.
Contact: info@dundrumcoaches.ie
2. What Data We Collect
When you submit a quote request or contact form, we collect:
- Your full name
- Email address
- Phone number
- Company or organisation name (if provided)
- Travel details (pickup/dropoff location, date, passenger count)
- Any additional notes you include
We do not collect payment card details or sensitive personal data.
3. How We Use Your Data
We use your data solely to:
- Respond to your quote or enquiry
- Confirm and manage your booking
- Contact you about your journey
We do not sell, share, or pass your data to any third parties for marketing purposes.
4. Legal Basis (GDPR)
Under the General Data Protection Regulation (GDPR), we process your personal data on the basis of legitimate interests (responding to your enquiry) and contractual necessity (managing your booking). Where required, we will seek your explicit consent.
5. How Long We Keep Your Data
We retain quote request and booking data for up to 2 years for business and legal record-keeping purposes. You may request deletion at any time by contacting us.
6. Your Rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Object to processing
- Data portability
To exercise any of these rights, email us at info@dundrumcoaches.ie.
7. Cookies
Our website uses cookies to improve your browsing experience. The types of cookies we use are:
Essential Cookies
Required for the website to function properly. These cannot be disabled. They include session management and security cookies.
Analytics Cookies
Help us understand how visitors use our site (e.g. page views, traffic sources). This data is anonymous and used only to improve our website.
Preference Cookies
Remember your preferences such as cookie consent status.
You can manage or withdraw cookie consent at any time by clicking the cookie settings link in the footer, or by clearing your browser cookies.
8. Third-Party Services
Our website is hosted and powered by Base44. Their privacy policy governs any data processing on their platform. We do not use Google Analytics or advertising cookies at this time.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review it periodically.
10. Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact us: